Acheron Newsletter Q1 FY23

A growth strategy is an organisation’s plan for achieving current and future objectives to realize its goals of expansion. Ultimately, their people play one of the key roles and Acheron is happy as we grew in headcount by 20% and we continue to grow in a way that elevates our customer’s experience by providing optimal solutions. We have been successful as the people’s engagement at the office has grown to be 60%. We had our Fiscal Year Annual Kick Off where 95% people of the entire Acheron gathered at one place and it aimed at delivering Organisational Objectives and plans, alignment to the big picture, along with more collaborative events that focused on developing better team collaboration with more fun.

Our cultural belief of learning from each other brings more dynamics and inclusiveness. Hence, four emerging leaders of Acheron participated in the 38th Edition of HYSEA’s Leadership Development Program and Women Networking Program. With Acheron about to celebrate its 10^th year of success, the takeaways from such programs are helping our team members in building a more resilient organisation and the learnings were shared with other team members.

With growing size and remote working, documenting the knowledge took a toll on enabling the resources at various levels adding up-to the challenge of Information storage and retrieval. Panopto came to our rescue, that helps processing the information in the form of videos. When a person searches for something using keywords, Panopto looks for the keywords across all the transcribed speech dialogues and pulls out all videos with specific keywords along with the time frame. Now, Acheron is managing its knowledge documentation as videos on Panopto.

Salesforce Center-of-Excellence set-up plan resulted in eight associates completing Certification. Acheron is a Solution Extensions, Technology Gold Partner of OpenText. Acheron developed connectors for OpenText DAM to Salesforce which not only got certified in the OpenText cloud but also certified, published in the Salesforce appExchange. With the expansion of our salesforce and OpenText practice, these certifications act as an enabler to reach a broader customer community.

Acheron wanted to streamline & enable our People Process, that is where we digitised our processes with a HRMS application covering the workflows of HR Operations, Attendance & Leave and Project in one place. This helps the entire team at Acheron to focus more on business strategic tasks not worrying about the regular process.

Above all, Acheron is now ISO/IEC 27001:2013 Certified; the international standard created to strengthen the organisation’s Information Security Management System (ISMS). This confirms our alignment in terms of providing explicit, secured Products and Solutions to the Customers.

While enabling our Internal Community, our team leaps forward to feel greatly rewarded at Heart by taking initiatives of ‘Giving back to the community’. At Cheers Foundation, Kaithalapur, our team spent a day engaging the kids with fun activities, contributing articles that would improve their artistic skills. Donating our time to support those around us is extremely beneficial in having an open-minded perspective and groom oneself to be an effective and empathetic citizen.

This is just a glimpse of the ocean of talents, minds, and hearts within Acheron. We are proud to have such Champs!!!